Emergency Prep: What to do before a disaster strikes – Zoom Only

Emergency Prep: What to do before a disaster strikes

Zoom Only

When disaster strikes a multi-family property, the first 60 minutes determine whether you face a minor repair or a total loss. Join SERVPRO for an actionable seminar designed to give property managers a ‘First Responder’ roadmap to mitigate damage, manage tenant panic, and protect your bottom line.

What You’ll Learn:

• The First 60 Minutes: Emergency Response Protocols – Providing a “First Responder” checklist for property staff, focusing on water shut-off locations, identifying electrical/slip hazards, and knowing when a unit requires immediate tenant evacuation for safety.
• Effective Communication with Tenants- How to manage resident expectations during a disaster, including explaining the drying process, noise from equipment, and the legalities of unit habitability during restoration.
• Pre-Loss Planning: The Emergency Ready Plan (ERP)-The importance of having digital property profiles, shut-off photos, and priority service agreements stored in the cloud before a freezing pipe or flood occurs.
• Navigating the Insurance Maze- A guide for property managers on what specific documentation and photos are required to ensure the owner’s insurance claim is processed smoothly without denials.

Seminar: Emergency Prep: What to do before a disaster strikes

Speaker: Tyler Yaudas of SERVPRO of Dane County Team Cowell

Location: Online Via Zoom

Dates & Time: Friday, September 18, 2026 I 11:00 am – 12:00 pm

Sponsor: SERVPRO of Dane County Team Cowell